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英文版也直接贴上来吧:
4 E+ Q5 t' m4 aExample 9 – Monitoring and measuring devices# @# e7 W/ i1 c- x: N- ~
Situation:
+ s# Q$ B3 U. ^) c# g5 jA small training organization provides training to people who are not currently working and would like to: {- K+ d" t |
upgrade their skills. The organization carries out practical skills training. In this process the participants; l3 g9 M1 ~" s5 S* F4 t% s* `& _
practice the use of simple measuring equipment such as rulers, spirit levels and plumb lines. The& W) U0 v$ \) K: U
organization’s product is the skills development, and not the crafted items produced by the participants.% \* q, J3 r8 v7 F& z5 y# D
The training organization has implemented ISO 9001: 2000 QMS and claims conformity to the standard
6 x4 w0 C" Q) p# Q+ `with the exclusion of sub-clause 7.6 Control of monitoring and measuring devices.5 D' K2 J8 |& y# M
Issue(s) {. U% t5 S, s3 P
Can the small training organization exclude sub-clause 7.6 Control of monitoring and measuring devices: Q3 i. k9 n3 m G
from its QMS and claim conformity to ISO 9001:2008.
& ?* m4 n* w, p5 z# z3 D5 XAnalysis and conclusion:) q& H2 [$ k" x: N
In this example the simple measuring devices that have been mentioned (rules, spirit-levels and plumb! C" j! y% q# a$ p, y
lines) are a diversion and are not the correct items to be focusing on when considering the exclusion of
0 k5 r+ _' N. c+ ]) x) B0 d) L# dsub-clause 7.6. Instead, it is the training that is the product being delivered and to which attention should& F3 ^. |% j6 ?/ }
be given. The organization should be controlling the monitoring and measuring devices that are needed
$ L9 K, W3 h7 ato provide evidence of the conformity of the product (training/education) to requirements, e.g. tests and3 B! {: b- k. o3 x
student satisfaction surveys, reports related to students finding jobs, etc. (In this instance, the necessary
- x! N% b: F. B/ [; ]control may be demonstrated through verification or validation of the measuring and monitoring devices,
4 v3 K8 q6 t- W* oe.g. though pilot testing of the survey questionnaires).0 T4 ~. m+ X" @
The organization may be able to justify the exclusion of those requirements in the sub-clause that
) f7 L$ W. z+ u% ^. e9 L8 rspecifically relate to the calibration of measuring equipment [in 7.6 bullets (a) to (e)], if it decides that the
7 h, [- B. f2 R, P! x8 Dsimple measuring equipment does not need to be calibrated. It may however be necessary for the' u m3 c! ]& {- r1 C( u- J
organization to provide the students with training in checking the accuracy of their equipment (rules, sprit
: w* | D: K5 D9 H3 K3 W9 ^( |levels etc.), in which case even these requirements could not be excluded.
+ n+ E$ A0 Y- T+ Q$ g3 R7 XIn conclusion, sub-clause 7.6 could not be excluded in its entirety, only in part. |
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