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英文版也直接贴上来吧：
/ L. y; ]* K/ A+ bExample 9 – Monitoring and measuring devices
O9 s; G! v4 r8 V C& ESituation:
6 t3 _9 n, t v: ~) ~# c- i" PA small training organization provides training to people who are not currently working and would like to
. D0 y% u" Q2 [" h4 }& ^upgrade their skills. The organization carries out practical skills training. In this process the participants
) i4 l. ~ x6 n6 b2 Hpractice the use of simple measuring equipment such as rulers, spirit levels and plumb lines. The
9 a# ]/ J' t2 L6 j2 q* Forganization’s product is the skills development, and not the crafted items produced by the participants.
% r6 o3 @0 T& o% D+ ?The training organization has implemented ISO 9001: 2000 QMS and claims conformity to the standard
- e" Z. L# Q8 v7 Zwith the exclusion of sub-clause 7.6 Control of monitoring and measuring devices. r' S) F @! }6 {( ?4 B4 X! ~
Issue(s); y4 C) v2 r( [ a
Can the small training organization exclude sub-clause 7.6 Control of monitoring and measuring devices
" C# R/ k9 }& U0 Hfrom its QMS and claim conformity to ISO 9001:2008.7 A5 N" P. D# ?5 S& ^% ~1 G
Analysis and conclusion:3 m1 {& k2 t4 a
In this example the simple measuring devices that have been mentioned (rules, spirit-levels and plumb4 b9 _7 ?0 g, k; _. A
lines) are a diversion and are not the correct items to be focusing on when considering the exclusion of
/ B1 B' A9 k6 D0 esub-clause 7.6. Instead, it is the training that is the product being delivered and to which attention should
3 s$ Y# z5 ^9 Abe given. The organization should be controlling the monitoring and measuring devices that are needed+ Y2 n+ X5 y; \$ | n K
to provide evidence of the conformity of the product (training/education) to requirements, e.g. tests and2 g* h7 f/ j3 m& s
student satisfaction surveys, reports related to students finding jobs, etc. (In this instance, the necessary: X8 c; Z. ?! T
control may be demonstrated through verification or validation of the measuring and monitoring devices,$ S5 ~0 `+ u4 B2 G: `
e.g. though pilot testing of the survey questionnaires).
4 n7 _9 g0 z3 T+ pThe organization may be able to justify the exclusion of those requirements in the sub-clause that& ~4 B. ]2 g( x, R8 |5 i* }
specifically relate to the calibration of measuring equipment [in 7.6 bullets (a) to (e)], if it decides that the
, @' v- N6 O# }6 F* msimple measuring equipment does not need to be calibrated. It may however be necessary for the
4 w; K& @. m: M: @0 g9 corganization to provide the students with training in checking the accuracy of their equipment (rules, sprit& U A- r0 p# r5 }( l4 ]% S
levels etc.), in which case even these requirements could not be excluded.+ P; m( a7 Y, B/ @0 d9 s
In conclusion, sub-clause 7.6 could not be excluded in its entirety, only in part. |
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