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发表于 2012-4-16 22:54:54
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rml 发表于 2012-4-14 16:03 
z p% p0 g# g% w小朋友,趁你还醒着,去找本ISO/IEC17021来读读第9章吧。
* j5 P0 M- U, q9 F找到了噎% m* Y& ]4 E& N( a1 S O
9 Process requirements........................................................................................................................14
; v. [% F7 w; T* n8 U# ]9.1 General requirements .........................................................................................................................14
/ d. Q! A e! F0 w9.1.1 Determination of the audit programme.............................................................................................14
# @% g' v- D& |$ }& D9.1.2 Audit plan ............................................................................................................................................15
& v# F; H5 j1 `' H; R& u# i9.1.3 Audit team selection and assignments.............................................................................................17
, n: D8 D% K* q4 k6 h9.1.4 Determining audit time........................................................................................................................18
2 N* P2 r- F0 n2 F9.1.5 Multi-site sampling.............................................................................................................................18$ {. i! Z% m! b7 Y- q6 B O
9.1.6 Communication of audit team tasks..................................................................................................18/ [( h6 s. @+ N7 @4 b4 W
ISO/IEC CD 17021-2.2
9 }* x+ {: _4 Ziv © ISO/IEC 2008 – All rights reserved& r, l( V1 ]3 U: J# r( M& ^
9.1.7 Communication of audit team members .......................................................................................... 19; s# T7 E' x5 o& Y2 A+ o, `
9.1.8 Communication of audit plan ............................................................................................................ 19
( s4 k5 [% ^* f+ |. [! O8 ]" |& D9.1.9 Conducting on-site audits ................................................................................................................. 19
- c" x1 t. u9 g' `3 e$ I9.1.10 Audit report ........................................................................................................................................ 22. B: N% k4 i- |8 ^6 g8 @2 W
9.1.11 Cause analysis of nonconformities .................................................................................................. 23
# ~. ^# D% p' g8 \) ?9.1.12 Effectiveness of corrections and corrective actions ...................................................................... 23& y% J& {+ {" y( L
9.1.13 Additional audits................................................................................................................................ 23& m% E+ u4 l! f- i$ A
9.1.14 Certification decision ......................................................................................................................... 239 G8 l% z6 N) r" n! C
9.1.15 Actions prior to making a decision................................................................................................... 23
& v4 U9 [3 k& W. y9.2 Initial audit and certification.............................................................................................................. 24
+ R! m7 W3 k( G, x3 Z. J/ `5 F9.2.1 Application ......................................................................................................................................... 24
! f0 k$ [# B% L* w9.2.2 Application review .............................................................................................................................. 24
. ]- N' y5 U3 Q! y8 [. S9.2.3 Initial certification audit ..................................................................................................................... 250 P- Z# b0 A4 B( H
9.2.4 Initial certification audit conclusions ............................................................................................... 26$ H+ B% }2 c6 @( |2 r0 O+ J( t
9.2.5 Information for granting initial certification..................................................................................... 26
$ ~: Z: d1 l9 z* i, R9.3 Surveillance activities ........................................................................................................................ 26% \3 f% U" c( M$ ^
9.3.1 General................................................................................................................................................ 26
* I f: n0 c/ n4 V: X" o9.3.2 Surveillance audit ............................................................................................................................... 27
/ ?. W5 n% y0 ` ] b9.3.3 Maintaining certification .................................................................................................................... 27
7 z9 [6 Y1 \% N, z- O6 {9.4 Recertification.................................................................................................................................... 279 [8 k6 f6 f" w' l/ Z/ e
9.4.1 Recertification audit planning ........................................................................................................... 27+ S6 V$ I. x' e h) ]: O8 ?
9.4.2 Recertification audit ........................................................................................................................... 28: ?, q% [, P4 Z. r6 M: Q% ^! ^
9.4.3 Information for granting recertification............................................................................................ 28
; Q h/ `5 z! j0 d9.5 Special audits..................................................................................................................................... 28) r$ ^( t+ T. r
9.5.1 Extensions to scope.......................................................................................................................... 28
6 A1 |5 t% L' X u9.5.2 Short-notice audits ............................................................................................................................. 28
2 K) X9 ^, J- W/ \+ h9.6 Suspending, withdrawing or reducing the scope of certification ................................................. 29
: v# R- @6 d* z/ x# X; N9.7 Appeals ............................................................................................................................................... 296 E6 e5 y1 }% z. ?" R) k, R
9.8 Complaints ......................................................................................................................................... 30
1 r5 _1 A3 }' e! r9.9 Records of applicants and clients .................................................................................................... 30 |
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