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终于找全了！280个质量管理体系术语（中英双语）4 |" C* A ~6 n0 o/ i) u: ^
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2018-04-22 质量与认证0 W2 [! p) m _. V+ V; I: `
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质量管理体系有多少个术语？这些术语用英文怎么表述？你知道其中的多少个？认证君本着学（fu）习（wu）的态度，收集整理了或许是最全最完整的中英双语版质量管理体系术语，一起来学习吧~不足之处希望大家补充指正。$ z. K" g, j: f Y! r1 G- Y
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; P) i B; S2 F% P+ ?/ \7 p1 X5 F【1】
+ c' k$ G; |1 \* D; A6 u6 Z% i- J* y) }- U
receipt （入厂）接受，验收，进货
- s( c' R5 q- `handling 搬运
7 g+ S. ^9 @" Q4 w' Mpackaging 包装
" j! ~3 p2 e: M* Mstorage 保存
9 a. K$ N& j7 F: A" `. gprotection 保护
6 k* M, [" m9 I6 K0 ?% ~comparison 比较9 l8 g! l9 ^% J5 u1 P/ |4 [
identification 标识
1 v* u) m% \( {7 D, Dreplacement of identification mark$ T, v, Z4 l5 j! T
标识标志更换
, n6 r ?$ D! U: D4 Emaintenance of identification 标识的保持7 v* h5 ~2 Z ?1 I
records of identification control
" t" h' X h( w标识控制记录' u% @& a8 B' h4 @% z) G% ~
5 T1 \* }9 E* v4 t【2】3 x5 ~7 ^: V+ Q8 x& p( m* G
$ c- w! P4 W3 P- c
tender 标书
7 b8 x' B# H. z& F$ Wnormative document 标准文件; [0 P$ N% O$ ]4 { e
supplemental 补充- O5 t$ F2 V5 G0 p. e) M
nonconforming product 不合格品
0 [) c; f* F8 T+ d' Gcontrol of nonconforming product
& }$ F2 J! i. G9 }不合格品控制
+ n, |8 F' I3 b( C4 [control procedure of nonconforming products 不合格品控制程序0 x+ O7 K, e, J) I5 B) |6 u
tendency of nonconformance 不合格倾向
" |1 U8 N4 G! B3 [3 c& c$ |7 opurchasing 采购( V8 Q# O" ^) i7 _' i1 J# ?" P
verification of purchased product) p0 a+ ?0 s# @2 F' Q; K
采购的产品验证8 T" V4 h" r" k0 p
purchasing process 采购过程
U2 t, T3 l4 n) b; ~0 m* H! h2 n2 \; Y* Z
【3】+ [+ E# O6 H1 W8 s
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purchasing control procedure
- i) w- M9 }% U8 S0 s1 i. c/ Q采购控制程序! }. b3 M9 l; ~# J
purchasing information 采购信息
9 F$ G3 h) {5 Q$ p/ F) {reference standard 参照标准
0 E! N% x4 Q! G$ g5 Q! ^# q0 Preference instructions 参照细则
1 j# c% Z& H m% f, l6 ~9 }stockhouse 仓库
3 E6 J s, C Imeasurement, analysis and improvement 测量，分析和改进, J9 A& f0 L1 f0 a: O& b
measurement result 测量结果# j# |" J& v! X/ b" m5 \
control procedure of monitoring and measuring devices' a G. S+ E6 L( _; P7 H7 T. ?
测量设备控制程序* {3 x( K+ d' l+ m8 m6 y% o+ X
planning 策划2 t( O4 p& w% x% o. @; n
preservation of product 产品保护- U- {" v1 [2 ~; F4 F8 z) y7 F
5 z; @' O* k1 H1 I! b, \5 t
【4】& T" P" n2 S' _: F' B2 L+ k3 r
- V' M3 J9 F7 y/ R( \+ Tcontrol procedure for maintenance, replacement and records of product identification
+ i$ O* g0 O/ N; k1 i& |/ W产品标识的保持, 更换及记录控制程序
. ^2 v- e: A8 U! Rprocedure for product identification and traceability 产品标识和可追溯性程序5 X! ?, X; o) O' v- l
conformity of product 产品的符合性( a6 E# q3 i2 }3 W( q
monitoring and measurement of product 产品的监督和测量& D6 w' c! r' h# }6 ~
product plan 产品方案$ s# G. [/ z, _! }9 o8 y
control procedure for product preservation 产品防护控制程序
$ h d+ ] X- B/ U& o6 pmethod of product release 产品放行方法
6 R7 L' L( B; p; ~# @, xconformity of product,product conformity 产品符合性2 O3 Q! p F* J4 D& L8 P, f
product realization 产品实现* U5 d* g" o- R- ?+ }$ @% E* g% i
planning of product realization/ T* l9 u( y. |. [4 J
产品实现策划, X; A3 {, T5 h1 y6 D S0 @$ \
& k, f* i$ J$ r) h
【5】7 b. i- a, b3 |5 F6 J) O$ ~
9 Z0 Z) z9 T8 B6 \! n! S- ?* uproduct characteristics 产品特性: Y6 p& n' e+ u* p
input to product requirements- @$ N' }2 g8 b2 t* R6 w n
产品要求的输入
7 {' `" N0 e3 W+ S. Vproduct status 产品状态
( t1 J2 E1 r( g9 o! L! Tfinal acceptance of product 产品最后验收
5 h" X/ ~$ K" x7 eprocedure 程序
- R* W) @6 p! H3 Mprogram documents 程序文件
8 S/ ?/ e5 Q" M) [7 Kcontinual improvement 持续改进9 ^" @$ f5 g- k8 k. v" T
procedure for continual improvement of quality management system* A) e6 {. M! c. e& [& Y
持续改进质量体系程序) x+ f* T- |4 w# G' v; U8 u7 V% _
adequacy 充分性' ?" ?# \& t/ _7 ^' d: z8 S
storage location 存放地点
5 X, B O8 G3 m5 p' f1 @
1 y" z# M; i; A0 J% C4 B【6】6 U. G& Z( l* w: U3 S
, v, |3 h) s( ~! g1 y; I9 Y
agency personnel 代理人员+ s3 N3 f$ K" I) K0 T
submission of tenders 递交标书
7 e/ u' J# `- N0 F8 h4 v! iadjustment 调整，调节
+ g4 Q4 Z: l/ d) l6 \statutory and regulatory requirements
- m+ K1 k; }: u2 T( ^1 M, }/ n法律法规要求$ O8 [8 F0 t+ I, P' m6 @
rework, vt 返工
8 c* g* U% b* ?+ s4 H; w drepair, vt 返修& g2 H! f. `4 e$ W
subcontractor 分承包方9 V) f! I; w$ G& e
annex 附录1 b' c' F1 K- v# o: Z9 T
improvement 改进
- T, \8 O9 X3 M6 O5 o! Hmprovement actions 改进措施
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M2 O: R. ~; v' e& h4 g【7】+ M* [3 W- g; w; Z$ _
- R( l7 C* I Hon-the-job training 岗位技能培训- g* o9 i4 S! ~4 n5 Z6 S6 o+ c% d
responsibility of individual department and post 各部门, 各岗位职责& W/ ]4 e0 b, q* r# F9 c5 `1 \
change identification 更改标记
7 g! o. O0 F9 d9 k, T% Tchange order number 更改单编号) N# t5 X4 P; J0 l6 }+ o/ t7 V
process sheets 工艺单& L3 p$ }9 a. A( `
process specification 工艺规程9 T7 U$ r% b. |4 Q! D2 W- f
procedure(process card) 工艺规程(工艺卡)
; O; w; d* i% V* z/ @process characteristics 工艺特性
/ A9 {6 X5 ~+ m2 `0 {! l" ?) OJob Description Format 工种描述单7 z# o5 ^0 c# W$ i3 R2 J! u
work environment 工作环境- E7 Y+ H' G5 N x9 o# t
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【8】
6 Q. }0 J- e* y0 \+ H8 }- \2 _% H
# a/ L1 O! J8 Z6 z7 o3 [impartiality 公正性
( E0 X0 N: n8 ?8 u$ ?0 _3 v% cfunctional requirements 功能要求
4 M3 b. N8 ^, q* x! bsupplier 供方: W0 F+ m3 `" f& k
supplier evaluation procedure
8 r- |" r# r2 R5 j! w" l, ?! E供方评价程序
3 z$ x- U& k7 l- |- E6 _supplier provided special processes
, ?9 F* P, D5 x2 j0 v: ?( q9 Y供方提供的特殊过程
# g( L; ?6 s2 p. g, U/ pverification at supplier's premises
$ i; U2 Z h1 M1 N1 P/ P/ P+ }/ D供方现场验证
4 @- e7 r4 B B, rsupply chain 供应链
* G8 F Y/ |7 Z2 g5 N+ lcriteria for supplier selection, evaluation and re-evaluation
' j! s, i1 r# ]3 o9 d' u8 Q; Y供应商选择、评估和再评估准则
! Y$ H) \+ u5 d! p0 ]communication 沟通
& K, u8 m$ r, j* {5 Q$ _8 ]' \customer 顾客0 L# \) {( U/ I5 d
" W: n: u/ u0 ~% B' q7 P+ \【9】6 F$ N- p9 l5 n+ S
h; R1 L6 E6 f! K* ^& g z# Scustomer property 顾客财产! D/ ?$ x. L1 p/ _1 K( h3 n
control procedure for customer property 顾客财产控制程序4 N* M% v" l& D9 j* P
customer feedback 顾客反馈3 x5 c; ]5 ^# f5 i9 [% e" E$ M
Customer Service Contact Form 3 b/ R% s5 u/ p- Y* ~: `. g6 ^2 Z
顾客服务联系表$ G; w( L' K3 w* _: x W5 L
customer cummunications 顾客沟通8 {; D: q" N& V& u
customer satisfaction 顾客满意
5 G* h- U% }, H x1 P+ [( {statistical analysis of customer satisfaction 顾客满意度统计分析
7 X+ R6 k" s+ _, `2 \5 t/ Rcustomer complaint 顾客投诉
$ ]. q& t! {# C5 s" r1 u' T& L4 fidentificaion of customer requirements
2 l! c& `& s5 k2 K8 n顾客要求的识别
0 N0 Q F( b. E$ P0 hmanagement review 管理评审
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【10】- q2 V2 p+ Q. h) p# h4 V' C" K
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records from management review
/ {, B% {4 p/ P `7 q0 ]管理评审记录
6 _/ N$ Z) z! z, Y& u+ rmanagement review control procedure9 q; I8 Q j- g: D, K
管理评审控制程序, j" S! C8 \* h% g
management representative 管理者代表# [% A$ T1 b3 {# [5 |
management responsibility 管理职责
9 F) s6 {4 C5 uspecified limits of acceptability
4 |! D) b$ {; H% N" T规定的可接受界限
9 z' Q1 H$ T% Q n4 K* I- Cspecified use 规定的用途2 Y; w1 N( h" i9 m1 j" {
process 过程& h* M7 y8 V3 F
complexity of processes 过程的复杂性$ H B5 w* N0 l. Q: `: F* o g
monitoring and measurement of processes 过程的监视和测量
5 q. n0 X( n5 M, F1 n: r, G( \1 E; Uoperation of process 过程的运行" | I' W6 ?' x8 P; p( J
; n7 _- v3 h7 j5 l Y* }: [
【11】
- y) c# ^- ?, D. n
8 n( c: d, d* e' i+ P3 Q) f9 sstatus of processes 过程的状态
& w& ^3 v* L0 z3 {process approach 过程方法
6 H" v0 C# w( F( [7 k/ W% m9 ^9 Tprocess controls 过程控制
X+ L- g6 A: R* Q; j8 Q$ vprocess control documents 过程控制文件4 S1 m. l8 B8 P1 L( M# L
process performance 过程业绩, U m( b9 T4 s ]6 K. [
appropriateness 合适性1 o+ f0 K, k9 N5 t9 x: Z+ d$ n2 F& e
changes to contractor 合同的更改
) f9 _$ R" V9 ?contract review control procedure7 d3 k) r' L* S8 \& E3 ?& Z
合同评审控制程序
6 {0 i: Z- b [internet sales 互联网销售& c; N" a6 d1 l$ w; Q
environmental conditions 环境条件
" b* K, Z: X8 f' F* W5 U% k6 R* _
4 Z A' S, ?% m& f: c1 O【12】& F# x% x C: V" b* _6 _7 \
2 G5 c6 a2 H+ G$ Cmonogram pragram requirements5 p( B' n7 Y, s1 M) M! R! G' f6 T0 w
会标纲要要求: J5 f- S% F8 U! R6 e& `! w
type of activities 活动类型
$ u4 S4 W8 Z- G) B. `0 w5 [infrastructure 基础建设
, j- d8 u* K% b! }) Y" yinfrastructure 基础设施
) @8 M# t# y1 gfundamentals and vocabulary 基础与词汇# `2 Z! N/ @' I: r; }, [
control of records 记录控制
/ z, u" I9 u+ |technical specificaion 技术规范
& G6 B, j L3 P* qprocess trace sheet 加工跟踪单
6 B. o: o& V2 F1 c) a. Lmonitoring and measurement 监视和测量
8 o6 g- s! _- p+ g$ Q7 Wmonitoring and measuring device
7 k( G* Q, ^ F& N" C/ X监视和测量装置
* U& J; h) q: ?9 k, f T+ N
" }9 Q: s8 ^7 b: T# N' v【13】& U, Z' W' e" e$ d3 K! A( w# G
% R2 v# C8 j+ }& ^" j
control of monitoring and measuring devices 监视和测量装置控制0 e$ G f7 V1 ~- g3 n7 m3 g2 b
check method 检查方法& H3 z" u7 N3 W, I! ?
frequency of checks 检查频次
! ~7 N+ e$ f) J7 w* rcalibration status 检定状态- W; J {& A% P2 [( b
inspection and test control procedure
" R9 p$ j/ F5 d( O |检验和试验控制程序( K/ ^& Q* { b$ O
identification procedure for inspection and test status 检验和试验状态标识程序: q5 S# [3 P: ]8 P# y
inspection witness point 检验见证点
. y+ v4 k/ N+ p$ K* q; ^" winspection hold point 检验停止点
3 R* h0 ~5 c+ \2 A& u' [, ?buildings 建筑物
4 j( J3 ^# x/ x) w0 _6 G7 Mdelivery 交付( M& c# r" |* j( _0 x/ c2 d& l
1 O$ c8 _% \" V/ ]$ W【14】% A% q. e. Q+ a* P
. O/ a4 [) ]: i$ ?) i
post-delivery activities 交付后的活动, i: O6 l! ?5 x. U
delivery activities 交付活动
4 Q" R, C! ~ t! d: o4 winterface 接口
# ^. o1 N, k$ d9 D4 c7 ^8 xacceptance of contract or orders
$ Q. B$ ^% w2 J6 G接受合同或定单2 M7 x' p: d7 \+ |
type of medium 介质类型; u2 O% ^$ i' H( K/ J2 ]/ J6 b
experience 经验
4 o) g" p$ D4 Q i) a {correction action 纠正措施' f8 \ }6 }. Y. [2 _% C
Corrective action response time
: ~: A' J9 V3 a纠正措施答复时间，纠正措施响应时间3 R4 J' b& {" N% Y5 B
management procedure for corrective actions 纠正措施管理程序$ \; @2 \- J2 }4 O4 A4 N
corrective action response times0 N! l& e; {$ T; ]1 {9 i# B( L5 ?2 D
纠正措施响应时间; l7 R0 ]& o) b$ r1 @# ~
% `. L) d$ ~4 E# V3 {【15】
4 }( j6 F% J# a
! P0 s1 R7 @) h4 Y, Cdevelopment activity 开发活动# p7 g0 N& N L8 k. W
traceability mark 可追溯性标志
3 R. {2 Y. z0 ?objectivity 客观性8 ] J, d1 I8 p, g; a
Customer Service Log 客户服务记录簿% L6 S7 ^9 b" A* m6 ~
control feature 控制特性，控制细节
$ K) K1 R! W+ gcontrol features 控制细则
0 ^% S; C7 g4 Q S# }0 Uperiodic assessment of stock/ |5 a g' \$ G9 J( ^: }5 p
库存定期评估
+ H' u& j6 |1 R! ^: s9 J5 f" R/ tjustification 理由9 E& ^' x: {* O. w' b$ a
routine 例程，惯例，常规; ^4 t; z8 K( o
internal communication 内部沟通7 g4 m7 B) F" [. r
* }4 S9 N! s" N5 w5 R' Y$ B【16】% h7 U- M! ~$ e* P4 S
- q* |7 v" A# M% |! a
internal audit 内部审核: s' y/ v9 ]. K) H! r. ]9 t
internal audit procedure 内部审核程序- R! ]' b; v# U/ s. L
internally controlled standard 内控标准
6 v- z, ~# c& q; c1 Sinternal audit 内审* s/ K! J& c: }* ~
results of internal and external audits; p! Q1 q, T. O& Q* A9 Y9 q
内外部审核结果9 k4 }; k# r/ m$ f9 `9 ~6 d; G9 a
competence 能力; E6 H I) X: a
training 培训 j' E2 O1 Q; I6 F: {7 W
training needs 培训需要
6 T7 H* N/ Y* z2 x* X* |7 k$ T2 Levaluate 评价. r: Q3 l3 @% Y8 r5 B y8 U* k
records of the results of the review% j- A2 x( X P" C8 f
评审结果的记录' h$ }0 K a! K
: e' M. s$ J! j/ f8 z { O. t) b
【17】
& O) d. z2 H2 C3 f
; q& }* a, Y7 o" H6 Xreview output 评审输出' ^: `: w# y, l8 C& V
review input 评审输入
! X$ l- {! m3 Q4 w" f) `Purchase Requisition 请购单
# J% H9 I0 H) G: \4 Iauthority 权限; l8 L; w7 K: n3 x, ]7 u1 E
validation 确认/ m( D4 p8 U* ` O9 I
concession 让步1 l/ l( m7 n+ x. u+ i# t
human resources 人力资源
# H" ^# B7 d Y1 ojob training of personnel 人员岗位培训$ @" X. T- e. @. f. D
qualification of personnel 人员资格
( h7 e# g I7 y+ {5 bequipment control procedure2 U3 J0 M$ m/ R% A! |; t* N
设备控制程序' e$ Z, y$ e( ?+ Q5 B. g
) o0 J% ]9 K$ Z/ q6 Q3 D$ g i" c
【18】
# F7 y e+ o) z3 K D; y' U7 H3 j! j" l3 G% ?
device type 设备类型5 s* n m: `( V/ b( Z
order of design changes 设计更改通知单" Z5 U/ o2 n9 [6 P
design and development control procedure 设计和开发控制程序
; e( m. ]3 `; }- ~( A) Ldesign and development 设计开发# v% f+ H. j" `2 k. q- o
design and development planning
& v; P; A3 v) O. n设计开发策划
4 z' C a) W& n" B6 R7 Acontrol of design and development changes
( t' D# O8 {* T, i! v设计开发更改控制
& O4 |$ x" Z5 i/ E# zdesign and development review
\4 \1 z7 B* d/ G. M3 `设计开发评审9 l6 @, w. u0 `+ Z% n2 k
design and development validation
# e3 @9 v$ d; G, |+ S6 q设计开发确认9 y6 I0 T! _) n9 C
design and development outputs6 Q! E2 d" L$ [ c
设计开发输出6 G) c2 S4 S% ^
design and development inputs
`+ C& N: \2 Q: K. D; w设计开发输入6 @: `" X' ]& w: E
: _7 T! G! K( e r) ]
【19】6 E8 j/ s) m9 E. v! z$ c7 }) L
4 e& a" Q' T" [- p- S+ r: t0 D9 @design and development verification
" ]8 j* w, c) b ~$ e设计开发验证' ?& |1 @0 T9 T" s7 L9 m
design validation 设计确认; V) j3 }, Y* f8 ^2 d
design documentation 设计文件编制: J( m Y/ {+ L, H# W6 o- ]
design acceptance criteria 设计验收准则
1 `" Q7 n G' m5 k) A: l7 _# }3 bdesign verification 设计验证2 |6 C: \) D, \
audit program 审核大纲
! q- P; s7 F9 [/ bconduct of audits 审核行为
5 l, s) `# N& g/ V1 F9 maudit criteria 审核准则8 I- R: f! ?/ n; x2 E
production process control 生产过程控制! x$ Y% l b. K% P; K+ N7 ^7 s. V
production process control procedure
, r4 `4 ]1 u" u5 F1 d& Y生产过程控制程序
, W% K% W! H6 }, t2 ^' t+ W- s8 d$ P
【20】
p- y% N& W: f* r
! ]% }$ c% c2 Uproduction and service provision
1 \+ U4 O1 X7 P! d7 O2 ], K生产和服务提供* a4 V# i: T; y" L* V( n3 C; t
control of production and service provision 生产和服务提供的控制
$ d: O# P8 T& u9 V; O8 d. rvalidation of processes for production and service provision
) ~' p1 I& d) }4 M% q# G* ]4 h生产和服务提供过程的确认2 y9 q' c* c1 Y, q( `& O, I: G) C
production order 生产令
' F8 D3 p7 G3 b- Kidentification and traceability, p! Q$ R" f$ t9 {, H# U
识别和可追溯性
* a2 a# G s; m4 P+ }identification and traceability maintenance and replacement$ Y9 j9 p8 D! u4 O/ z+ l
识别和可追溯性维护与替换/ n+ O" c9 W. K
invalidate 使失效. s6 O( `, C* |# Y/ [: e, q5 w
market survey 市场调研% @+ X$ m1 _2 I
suitability 适宜性
5 A* \7 n! _ N+ L" fscope 适用范围
, I- ?- d) h# T0 {; n
; S' k% n. i% Q" s: v* h8 V0 |【21】. ]: X% C3 e( E
" T0 s& e1 ]0 Ucontrolled condition 受控状态% c) q9 a( {. R* z/ L
terms and definitions 术语与定义
t: v& Q+ f- Canalysis of data 数据分析
. Z3 {0 k, a5 a0 A$ P+ h' C) fsequence 顺序
2 w5 p# z' D+ t5 x8 f$ B) ctransfer of ownership 所有权转移0 N" p6 p) O8 P
system document 体系文件0 X' i1 g/ x- l; c$ M3 E+ x) u5 l+ O
statistical technique 统计方法
& u) l% I& ^2 X/ J1 B8 \outsource(vt) a process 外包过程 l6 J1 R, `+ f/ J9 H0 M( k
external source 外部来源4 g. B- q7 F1 p! E, S9 [
documents of external origin 外来文件% {5 _) J# k8 p/ E6 m% R3 c
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. q0 b( C" y, \; doutsource, vt 外协: ?6 Y# |& {+ Q9 A
unique identification 唯一的标识/ |7 j! k O: _5 f8 n
maintenance 维护( `; ~# v% d7 B( D0 z2 M0 d9 |
Document Change Control 文件更改控制
" f8 t7 ~" n8 ~ s5 v+ X2 [Request For Document Change (RDC)9 \ _: k; C9 K, V( q8 e1 a' M
文件更改需求单
' x. v4 ]6 m1 z3 T' D' t* z# ]8 D: J2 gcontrol of documents 文件控制" ?: ^. z1 i- S
documentation requirements 文件要求
7 v+ o9 P9 ^, W# K y! ~- Oenquiry 问询，询价6 ?: x; M$ j7 u9 k
field nonconformity analysis' O0 ^1 @: X: n
现场不符合分析
# R# v) Q- s w$ m# R% E6 H6 Grelevance 相关性
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; T1 b/ N$ l, s/ Ginteraction 相互作用$ z7 J( U2 P x! u
detail design 详细设计，详图设计，零件设计，施工设计- i# G( S4 M& h6 c; v9 o
sales department 销售部
, u: x, V7 E+ u/ l ?- x0 O& Csales contract 销售合同* t# |3 m5 E v* t: N
checklist 校验表，一览表，检查一览表8 g) S; B* }% I! ?* G+ h! N/ W
calibration 校准9 h9 W4 O6 R! W& u/ L0 _
submission of action plans
9 L# t$ e( m0 [ t% O+ Q行动计划的递交9 t% \( F% ?" h$ D: ?; g
documented procedures 形成文件的程序
+ H+ {: N W& R, v: V' xdocumented statement 形成文件的声明
3 C: i6 z `4 u; b+ N6 |, }) f) w. zperformance requirements 性能要求' N) Q% J/ t% P: X/ H7 }
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# Q+ P# K& g1 d( M% U# X9 llicensee responsibilities
- h7 f9 K0 h$ h, B5 r许可证持有者责任
0 A& Y. F3 Y! iacceptance criteria 验收准则
# V/ v- I3 A; Cverification arrangement 验证安排% z7 ^ S5 g K* _0 d" m6 @
verification results 验证结果" d" M1 M2 R9 S" t4 i! X: G
customer focus- N1 v+ }1 a' D) u7 M( p* d
以客户为关注点，以客户为焦点& g0 l, T8 C1 m
awareness 意识
/ [- b' @8 w/ ~. R' |# zintroduction 引言，概述，介绍
) I: s: {+ R& D) F3 F9 r' T6 Wnormative references 引用标准
6 v; f" B e+ Z& a8 H, }: ~( i fapplication 应用
) q. D5 Y/ @) [% fvisit to user 用户访问. ?. B3 |" @( d& r, D
( A! v, F* [2 K: J3 f( R% _【25】
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review of requirements related to the product 有关产品的要求评审
; X C/ V4 @, s; Fcompetent 有能力的: W/ K, p# y* O$ i
effectiveness 有效性2 L! N3 d( K- o S
determination of requirements related to the product 与产品有关的要求的确定9 J' w' U* p8 B: d$ D
customer-related processes
8 t* T ]1 f6 ~6 I5 p与顾客有关的过程
$ J! }! b% @1 l, B$ J; r% Gpreventive action 预防措施
+ O/ A; ~ f* d/ Zmanagement procedure for preventive actions 预防措施管理程序, t& ^) H+ G, M. h1 o
planned results 预期的结果/ ]1 v7 E7 L" l
intended use 预期的用途4 r4 V! N. p4 g
procedure for competence, knowledge and training of personnel 员工能力, 知识和培训程序! k, `. F; [! e7 j7 |
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T0 ^: y4 L3 F4 I- Upersonnel training procedure8 k" j5 V _2 g$ E
员工培训程序
& R/ V& m2 L l2 Gsupporting services 支持性服务, p3 `& ?* T$ p
functions 职能部门# G& W0 {# j& I8 o% J& G
responsibility 职责
$ p3 `" ]1 q% L9 p% G; o, fassignment of responsibility 职责分工
/ c& g3 l; b% B% v' Y! Z7 I* L- O6 Fworkmanship 制造工艺
7 o }, f$ }' n5 `) }+ _manufacturing acceptance criteria3 [0 P( {) c) G' f- B5 {( B# A" ~
制造验收准则
9 u1 N+ c9 o$ r' a$ T$ l) equality policy 质量方针' X h9 Z$ a' t, D- M
quality programs 质量纲领0 r+ ]# R; m; \ Y% j
quality management system 质量管理体系& v7 Z6 b. W7 T @% H- U
* x5 B ^/ @: v7 J& e; z3 n
【27】
1 ]) h1 K* w0 o( |( `7 G
/ e+ k6 Y5 F. @& Uquality management system planning
% i( `) n4 O9 W; V- {. S质量管理体系策划# Z4 m% p+ t: l% n: ]/ r+ ~
performance of the quality management system 质量管理体系业绩
0 Q- Z9 K! \. q$ M+ P- H6 uquality plan 质量计划
: I, w2 s) Y8 B# V1 |# A% Cquality records 质量记录. q- S/ A! F3 c0 N- n/ U2 A9 k
quality objectives 质量目标
1 n, o- D7 L' h6 u1 w& n' Squality audit 质量审核
% `# t0 h. K y; Mquality manual 质量手册/ R( l! ^) v4 l; }) d) V1 d
quality problem handling form% n2 r, l5 K6 W p1 D1 Z2 Q0 p2 ?
质量问题处理单
5 S" t/ n1 D4 n* }8 Zquality requirements 质量要求3 z4 H( S; B0 j
allocation table of quality responsibilities 质量职能分配表* Y5 s- N8 e+ J( Y
! R5 G2 z9 G$ V9 X# H8 X. M【28】
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resource management 资源管理" X, Q. Y! C* [$ \/ l
allocation of resources 资源配置* e" g) @( Q8 N, d
general requirements 总要求，一般要求
( p9 x& k) S6 X* x+ wconstituent part 组成部件9 _* G% T% x6 z9 }
organization 组织
6 v" `: b+ W& Z$ q2 @continual improvement of the organization 组织的持续改进2 [* d. Z- A( x# m
size of organization 组织的规模
& ?, {6 Y9 A9 e8 OOrganizational Diagram 组织机构图
/ ~' s0 G* f8 r$ a6 zfinal acceptance 最终验收4 g7 F, ~# W( D7 i0 g0 n2 [9 m
work instructions 作业指导书
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